Upsell to Customers With Stone Floor Cleaning Services

Who knew cleaning floors for a living could be such as lucrative career path? Carpet and tile cleaning professionals are making a bundle just by having the right machines and expertise. As a carpet cleaning professional, you can extend beyond portable carpet cleaning machines and acquire restoration equipment that can be used for cleaning stone, ceramic and vinyl tile.

One of the more popular floor options for residential properties is stone. This can be in the form of marble, granite or even engineered quartz. The reasoning behind their popularity is understandable – they’re very durable! Not to mention, they’re also very nice to look at. They come in an array of colors and styles, making them highly versatile and stylish. Stone floors can also come with a hefty price tag.

All of these are reasons why your clients need professional tile cleaning services. Preserving their investment is top of mind, which means you need to be able to provide this service or risk losing them to a competitor. If you can become a stone floor care expert, you can increase your business’s revenue.

If you’re interested in helping your customers maintain and lengthen the lifespan of their stone floors, then use the following advice when caring for stone floors.

Examine the Floors Closely

When you go to a customer’s home to perform carpet cleaning services, you don’t just whip out your portable machine and start cleaning. You first look at the condition of the floor to see what type of solutions and treatment are needed. The same should be done when you’re about to clean stone floors. Carefully examine the surface to see if there’s any obvious damage. If there is, this will present an opportunity to upsell to customers. Otherwise, just make note of it before you begin cleaning, so you’re not to blame.

When Unsure, Ask an Expert

You’re a carpet cleaner by heart, so it’s alright to lack knowledge in areas of stone floor cleaning. If you run into an issue you’re not sure about, don’t guess. Talk to an expert before you decide on what to do.

Use Neutral Cleaning Solutions

Most damage done to stone floors is due to using the wrong cleaning chemicals, such as those with a pH level that’s too high or too low. Unless you know for sure which to use, go with neutral solutions.

If cleaning stone floors is a service you’d like to provide, make sure to bring along your tile cleaning machine with your portable and truck mounted carpet cleaning equipment.